The Elev8 Team

Some of the world’s best CRM partners as well as Microsoft leverage the expertise of the Elev8 Solutions’ team as Subject Matter Experts regarding Microsoft Dynamics 365, CRM Online, Field Service, Project Service, Portals, and Integration with other Microsoft Business Solutions. Elev8 brings credibility and clarity to every project, with the real-world experience to match.

Our world-class Solution Architects each have 10+ years of Microsoft Dynamics CRM experience with hundreds of successful deployments in multiple industries across the globe. Elev8 Solutions has been engaged in everything from global, large-scale implementations to small, two-user sales force automation (SFA) solutions.

Gus Gonzalez, Chief Executive Officer

Gus is a 6-time Microsoft MVP and leads the vision, growth, and strategic direction of Elev8 Solutions. He has over 15 years of consulting experience in the IT industry, designing and implementing a wide range of Microsoft Business Solutions for both enterprise and small environments. Gus is widely regarded as one of the world’s top professionals in the field of customer relationship management (CRM) and Microsoft Dynamics CRM.

As a world-class trainer and readiness expert, Gus has a passion for creating highly effective, yet simple solutions that organizations can count on, and users love working with. His highly successful immersive implementation approach to consulting and training has been forged over the years, working with customers to achieve the very best results from their Microsoft solutions. Gus is a CRUMG All-Star and winner of the 2016 CRMUG Granite Partner Volunteer Award.

Kimberlie McKendrick, Chief Operating Officer

Kimberlie leads Elev8’s strategic operations across our global professional services suite, consistently delivering the absolute best in customer experience and success. She is a results-driven and seasoned expert with over 15 years of experience engaged in 300+ projects, primarily within the Microsoft Technology Stack and focused on Dynamics CRM and Dynamics 365. Kimberlie provides the Elev8 team with an extensive background in project management, data quality management, and CRM administration & configuration.

Her philosophy is simple: Customer success comes from clarity in understanding client business outcomes, keeping it simple by building the system right, and being highly focused on user adoption. Our clients are important to us whether they are small or large engagements – we love them all the same. Kimberlie believes that good enough is never enough and better is always out there, waiting to be discovered.

Michelle Eldridge, Senior Solution Architect and Readiness Expert

Michelle is known around the world as “The Queen of CRM” and is a highly renowned CRM solutions architect and readiness expert. She has over 10 years of experience working in the Microsoft ecosystem, with successful engagements in a variety of Microsoft CRM Online and CRM On-Premise implementations for both small organizations and enterprise-class organizations alike. Michelle is also a leading expert when it comes to CRM administration, Microsoft technical training, and portals.

In addition to her skills as a top solutions architect, she also is highly proficient in developing custom solutions, dashboards, and workflows. Michelle has an extensive background working with .NET, data management, and business requirements analysis, further strengthening Elev8’s professional service capabilities and reach. Michelle truly understands the unique challenges that modern businesses face and has the expert knowledge, skills, and real-world experience to create solutions that empower CRM success.

Ulrik Carlsson, Senior Solution Architect and Readiness Expert

Ulrik has worked across the globe as a business analyst and CRM consultant for over 15 years. He robustly expands Elev8 Solutions’ service capabilities to offer Microsoft Dynamics 365 implementation and readiness support to new and current customers, as well as providing expertise in Field Service to our team of world-class Solution Architects.

Known around the world for his wildly popular blog “The CRM Chart Guy”, Ulrik’s blog focuses on something in which Elev8 deeply believes – making the very most out of the native functionality already available within Microsoft Dynamics CRM and Dynamics 365. Ulrik is a respected thought leader and expert when it comes to business intelligence and data visualization, as well as a world-class trainer regarding Microsoft Business Solutions. Visit The CRM Chart Guy Blog.

Lee Michael, Technical Consultant

Lee brings the Elev8 team and its customers well-rounded experience in data integration, CRM custom workflow development, portals, technical documentation, as well as CRM customization and configuration. Lee holds two BS degrees from the City University of Seattle, one in Information Systems Analysis and Design and one in Computer Systems Programming.

Lori Cheshire, Business Development Manager

Lori leads Elev8 Solutions’ business development strategy where she is responsible for identifying, cultivating, and maintaining strong customer relationships as well transforming opportunity into revenue. With a well-rounded background in sales, marketing, data management, and strategic operations across the Microsoft ecosystem, Lori is well positioned to drive Elev8’s growth and success into the future.

Within her role as Business Development Manager, she is strategically aligning Elev8 Solutions to become the gold-standard of Microsoft partners, as well as rapidly expanding our clientele and professional services portfolio. Lori is passionate about ongoing education and strives for continuous learning in all things CRM, SaaS, and marketing automation solutions.

Mike Cheshire, Market Development Specialist

Mike leads the marketing strategy and creative direction of Elev8 Solutions. He is responsible for Elev8’s web and social presence as well as managing our brand, assets, and messaging across all channels.  Mike drives the SEO, lead generation, and content production to expand our company’s digital footprint and recognition. As a modern marketer and creative professional, Mike brings a rich skill set with experience in digital marketing, art direction, and web design.

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